Executive Manager Customer Experience And Communications

Waverley Council Full Time Permanent 16/09/2022

Be a LG leader right in the heart of Sydney

Waverley: connecting the city and the sea. A welcoming and cohesive community that celebrates and enhances our spectacular coastline, vibrant places, and rich cultural heritage. 

Waverley is also a diverse and highly innovative Council providing service excellence to its 75,000 residents located in the heart of Sydney’s Eastern Suburbs. It takes in some of Sydney’s most beautiful beaches, including the world-famous Bondi Beach and encompasses part of Sydney’s global economic corridor at Bondi Junction. This is an amazing place to grow your career. 

The Executive Manager implements and leads customer experience strategies across the organisation, championing the provision of high-quality customer service to meet and exceed customer expectations. The role is also responsible for the development, implementation and leadership of communication and engagement strategies and programs that inform and involve Council’s diverse stakeholders. 

You will have relevant tertiary qualifications in Public Administration, Customer Experience Strategy and Design, Stakeholder Management or Communications or a related field and/or demonstrated experience at a senior level with a record of great leadership along with achievement in customer experience strategies, communication, and community engagement. 

An attractive Remuneration Package and excellent conditions are available for the right candidate. 

Please visit our website blackadderassoc.com.au/current_vacancy to obtain a detailed Information Package about the role and the Application Form. Once you have read these please contact Christine Georgiadis on 0439 813 310 for a confidential discussion regarding the position. 

Applications close 9am Monday 10 October 2022. 

Only those with the right to work in Australia need apply.