Business System Support Team Lead

Wollongong City Council Full Time Permanent 14/06/2022

Business Systems Support Team Lead
Permanent Full-Time
Salary: $98,113 up to $115,572 per annum plus superannuation
(Salary package will be assessed based on skills, experience and qualifications)
Recruitment No 22106

At Wollongong City Council we have a steadfast commitment to creating an Extraordinary Wollongong. We are in an exciting period of transformation and focused on delivering exceptional services, infrastructure and facilities for our community

Our strength is the diversity of our people. Together our responsibility is to create an inclusive place where everyone is welcome, valued and belongs. We lead with courage, openness and curiosity. Our conversations and actions celebrate diversity, inclusion and belonging. Learn more about us here.

About the position:

The Business Systems Support Team Lead is a hands-on technical position leading a small team of dedicated and highly-skilled employees. This is a great opportunity to join the team and take ownership of Council's new TechnologyOne OneCouncil Property & Rating system.

Reporting directly to the Service Delivery Manager, the focus of this position is to:

  • Lead and manage the day-to-day operations of the Infrastructure + Land Service Partner team to effectively develop, support, and maintain Property & Rating and Asset information systems.
  • Partner with the business to ensure technology solutions are aligned with the strategic and operational goals of Council.
  • Manage effective vendor relationships to ensure services are delivered to meet organisational needs.

To be successful in the role, you will have proven leadership skills in a substantial information technology environment, including project, people, financial and operational management skills. You will also have excellent communication skills to engage with our diverse workforce, facilitate workshops, and negotiating with vendors. You'll be calm under pressure, an analytical thinker and have a flair for problem-solving.

What's in it for you?

You will lead a team that plays a key role in supporting Council's digital transformation. This role provides a wide breadth of support to many members of our diverse organisation. You'll have the opportunity to get outside and engage with all levels of staff at multiple Council sites across our beautiful LGA. You'll be supported to develop and grow in this role as you learn about the business and broaden your understanding of the important role Local Government plays in our community.

We provide flexible working arrangements such as hybrid working, flex and RDOs - you just need to ask! We offer above Award conditions such as 5 weeks of annual leave and generous long service leave entitlements. We are values-led, support and encourage personal and professional growth, recognise and reward performance and embrace change.


Click 'apply' to be redirected to Council's e-recruitment page

Reach out to David Girvan, IMT Service Delivery Manager on (02) 4227 8622 for questions related to the job

Applications close 11:59pm Monday 27 June 2022.

Internally this position is known as Coordinator Service Partner - Infrastructure + Land
We are adhering to NSW Public Health Guidelines with regard to COVID19. As such this recruitment action will be conducted in line with current public health orders, for example online interviews. Currently there is also no mandatory COVID-19 vaccination requirement for this position. Should a public health order or relevant legislation require the position to comply to mandatory COVID-19 vaccinations, applicants will be required to comply.
Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Criminal History and Working with Children Check. Employment is subject to clearance of all these checks.