Waste Administration/Customer Service Officer

Ku-ring-gai Council Part Time Permanent 17/05/2022

Waste Administration/Customer Service Officer

  • $39.35 - $45.64 per hour + super
  • Permanent part-time position
  • 14 hours per week

 

About Ku-ring-gai Council

Located 16 km’s north of the Sydney CBD, the Ku-ring-gai area covers 84km2, is home to 124,000 residents and set in one of New South Wales’ most attractive natural environments.

 

About the role

Reporting to the Manager Waste & Cleansing, you will be responsible for providing provide customer service for domestic and non-domestic waste management services.

 

Duties

  • Maintain currency of knowledge regarding waste disposal, recycling, reuse and avoidance.
  • Action CRM, correspondence and phone calls within corporate response times.
  • Provide accurate advice to customers on disposal, recycling and other waste reduction matters.
  • Provide day to day phone contact with service contractor relating to service delivery and operational matters
  • Assist in providing updates and information to Council’s central Customer Service centre where required.

 

Qualifications, Skills & Experience

  • Experience in a customer service role
  • Experience working in a corporate administrative position
  • Excellent written and verbal communication skills
  • Competency in the use of customer service software
  • Local government experience (desirable)

 

Benefits

  • 14 hours per week
  • Work from Home (WFH) – 1 day in the office located at Pymble at a minimum
  • Flexible Working Arrangements available
  • Health & Fitness $100 yearly reimbursement (conditional)

 

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

 

Like to know more Contact Colin Wright on 02 9424 0782

Closes: 11:30pm, Sunday 29 May 2022

 

Ku-ring-gai Council is an equal opportunity employer